ResNet FAQ

What is ResNet?
ResNet is the first line help for Students living in the UNL Residence Halls trying to connect to the Network. The ResNet is also the computer network in the Residence Halls, (wired and wireless), and is separate from the 'Admin' network on the rest of campus. We have a website, a permanent office in the Sandoz Residence Hall, and a phone number, 402-472-3535. When the ResNet office is closed, the phone calls forward to the regular Information Services Computer Help Center. So if you can't connect to the ResNet, you can call the ResNet or you can come into the ResNet Office to get help. We have one full time ResNet Manager, Larry James, and typically two student workers.
I am trying to get connection for my Xbox 360 and I do not have an Ethernet cable, is there another way to get a network connection?
Many people have connected their XBOX through the wireless network, UNL-AIR. You'll need to register the wireless MAC address at

http://wifi.unl.edu/

That said, we do not recommend using the wireless network for on-line gaming. Many of the students doing so have complained about lag time and/or dropped connections, it may work okay when the halls are not very full, but after move-in in August, you'll probably want to get an Ethernet cable and connect using that. Ethernet Cables for Residents are available at no cost from the ResNet Office in Sandoz plus the Abel/Sandoz, Smith, Village, Neihardt, University Suites, Selleck, Burr and Courtyards Front Desks. Ethernet lengths are 7', 14' and 25'.

How do I hook up my wireless printer in my room?

It’s not easy and probably not a good idea, since the ResNet Wireless uses entirely dynamic, private IP addresses, there’s no way to obtain a consistent IP. The main reason things are set up that way is that with our Wireless Access Points, a document printing through the wireless network will monopolize the access point for as long as it takes the document to print. This is unfair to the other students in the area. The best thing is to use a USB cable connection from your computer to the printer. USB Printer Cables for Residents are available at no cost from the ResNet Office in Sandoz plus the Abel/Sandoz, Smith, Village, Neihardt, University Suites, Selleck, Burr and Courtyards Front Desks.

Why does SafeConnect insist I install the Policy Key every time I connect to the network?
Sometimes the SafeConnect Policy Key on your computer gets corrupted. Often it will not allow you to successfully re-install over it.What works most often is to: For Windows, got to the start button and open ‘Computer’, open the ‘C: drive’, open ‘Program Files’, [‘Program Files (x86)’ on Win 7], open the ‘SafeConnect’ folder and there should be an application called ‘Uninstall’ or ‘Uninstall.exe’. Right click that and run it as Administrator. All the files in that directory should go away. Reboot and do the Policy Key install again. You may need to download a fresh copy, but sometimes if you have multiple copies, the ones with the version number, I.E. ‘serviceinstaller(3)’ don’t work as well as just ‘serviceinstaller’. If you still have trouble with SafeConnect not recognizing that you have the Policy Key installed, you can get help at the ResNet Office in Sandoz. Our hours are at http://resnet.unl.edu/.