The ResNet Office is in the back of the Sandoz Computer Lab
The ResNet Office will only be open from 4:00 PM to 8:00 PM
during Finals Week, May 5 - May 9. The Sandoz office will be
closed over the summer. Help is still available at 2-3535 and
at the 501 Building.
Regular ResNet Office Hours for Spring Semester 2008
| Monday | 4:00 PM | 8:00 PM |
| Tuesday | 1:30 PM | 8:00 PM |
| Wednesday | 4:00 PM | 8:00 PM |
| Thursday | 1:30 PM | 8:00 PM |
| Friday | 4:00 PM | 8:00 PM |
Hours Subject to change, check back often!
Illegal downloading? Not on our network.
Digital Copyright Guidelines at UNL
ResNet offers Internet access support for persons staying in the UNL Residence Halls. We can help you install the software necessary to use the campus network.
Access to the Internet at the Residence Halls is free; however, you will need a network adapter (built into most computers) and software configured on your computer. There is also a Residence Hall Registration Database that controls access. You will need to register your computer the first time you access the network and periodically after that.
Location:
During the regular school year, the ResNet Office is located at the back of the Sandoz Hall computer lab, call ResNet at 472-3535.
Check port Status:
To check the activation status of your port go to the Port Status page
Residence Hall Network access:
All residents will have at least one network port active in their room by the first day the halls are open.
If you are having connection problems on a Windows machine, you may need to release and renew your IP address. See the instructions for details.
Antivirus information:
Everyone is strongly encouraged to take the opportunity to install or update his or her antivirus software. Users accessing the Internet from on-campus can download Sophos free of charge from http://resnet.unl.edu/antivirus/.
Announcements
Loss of Data in Microsoft Office on Windows Vista!
Files can be lost when using Windows Vista and saving Microsoft Office files.
The Problem: When you open a Microsoft Office file (Word, Excel, Powerpoint, etc.) from a USB key drive (or any drive with the FAT32 file system), modify the file, and then attempt to save the file, an error message will appear and the original file will be lost.
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Recommended Workarounds (choose the best for your situation):
- Use the "Save As" option under the File menu and save the file with a different name. (Do not use the "Save" option which replaces the original file.)
- Copy the file from the USB drive to the local hard drive before opening the file. Open the copy on the hard drive, edit it and save it normally. After you are done editing the file and have saved it, you can copy the file back to the USB drive.
- Copy all files from the USB drive to the local hard drive. Reformat the USB drive using the NTFS file system. After formatting, open "My Computer", right click on the USB drive, and select properties. Click on the Security tab, select the "Everyone" group by clicking on it, then check the "Full Control" box in the Allow column. Finally, copy all data back to the USB drive. If you are unsure of how to reformat the USB drive as NTFS, we recommend option 1 or 2.
More detailed information:
This error occurs on Vista computers using Microsoft Office and antivirus software (including Sophos, Microsoft Anti-Virus tools, and most other anti-virus software) that can result in a loss of data. The problem occurs when an Office 2003 or earlier file is opened from a FAT or FAT32 file system (the default for most USB storage devices). If the file is changed and the user attempts to save to the same location, an error box will pop up, the "save" will fail and the original file will be deleted. If the user then closes the Office application without saving, the data will be lost.
This affects all Office files of the 97-2003 type. It also affects users saving data to internal hard drives formatted as FAT or FAT32. Drives formatted as NTFS work fine with all versions of Microsoft Office software. However, removable drives formatted as NTFS may have other issues if the drive is connected to non-Vista machines and then connected back to Vista. Some anti-virus companies that have reported this problem include Sophos, Symantec, McAfee, and AVG.
Campus AntiVirus Contract
UNL has awarded a three year contract for AntiVirus protection to Sophos Antivirus. This covers all Faculty/Staff/Students for personal, office and lab computers. The old McAfee contract expired on June 30, 2005 so anyone with McAfee on the old license should download and install the new Sophos software from here. Anyone with current versions of other Antivirus software, (Norton, McAfee, AVG, etc.), may continue to use those and be protected. The Sophos software will also be available on the UNL AVCDs. The Sophos CDs will be available at the Residence Hall front desks, the Information Services Computer Shops in the two Unions and the 501 Building, the IS HelpDesk, and the ResNet office.
Residence Hall network bandwidth quotas
Information Services-Networking, with input from ResNet Support, the Help Desk and University Housing, has developed a plan to improve outbound traffic performance of the UNL Residence Hall computer network. The plan involves outbound bandwidth allocations and began on January 31st 2005, with active monitoring of bandwidth use for outbound network traffic only. For more information click the "Quotas" link at the left.
Two very useful tools if your computer is running slow or not connecting at all are Spybot Search and Destroy, and Ad-Aware. Links to both are available on the UNL AV CD available at your dorms front desk.
If your network connection seems very slow, you can check and compare your actual speed at several sites beginning here:
