New Students

Welcome to the ResNet! This is the Residence Hall Computer Network. It includes all wireless and room wired connections in the UNL Residence Halls, plus those Greek Houses that purchase their Network Connectivity from Information Technology Services.

Computers with unsupported Operating Systems will now be blocked from connecting to the ResNet. (XP and earlier on the Windows side and Mountain Lion '10.8' and earlier in Macs.) Upgrade assistance is available at the ResNet Office in Sandoz and the Computer Help Center in the 501 Building. More information at Supported Operating Systems.

Your first wireless connection (Once you are on campus):

For phones or any other device that has an internet connection, (Verizon, ATT, 3G, 4G, etc.) it is easiest to go to that, open your browser and go to wifi.unl.edu. Scroll down to where it says "Connect to eduroam". Click that and step through the process. You will need to input your My.UNL username and password, you will probably have to 'trust' the certficate your phone finds. It's okay, it's from UNL. This process will set up a network profile that should auto connect you to eduroam from now on. Eduroam is a secure, encrypted wifi network. 

For computers, netbooks, and tablets connect your wireless device to NU-CONNECT, you may need to try a couple of times, especially during move-in. Once you're connected, you should be directed to a "Welcome to the Network" screen. If not, open your browser, (preferably not Chrome), then type an address into the address bar. This should 'force' the Welcome screen to come up. [increased security on most browsers have made getting through registration processes more difficult.] If you're setting up the same device you're using, you'll want to click the big red bar that says "Student/Faculty/Staff".

The system should recognize your device/operating system and display a recognition screen. If the screen is correct about your device, click 'Join Now'. If it is not, choose your device from the pulldown menu, then click 'Join Now'. This will start a download of WIFI_UNIVERSITY_OF_NEBRASKA_WRAPPER.exe for Windows and WIFI_University_of_Nebraska.dmg for Macs.

Once that download completes, run the program. It should generate a login screen.

For UNL Students, your My.UNL username must include the @unl.edu for this login!

This should create a network profile in your computer that will allow you to connect automatically to Eduroam. In fact, you can use this same login and password at UNO, UNK and any other school that offers the Eduroam wifi.

Once there, you'll need to complete the SafeConnect login and install for computers. (See below).

Ethernet (wired connections):
We highly recommend that anything you want to connect that is not mobile, (desktop computer, game console, streaming box or TV), be connected using the Ethernet Ports in your room. There are only a limited number of Ethernet Ports in the rooms, but you should use what's available. There are generally two ports in every bedroom, the data jacks will be grey. Non grey jacks are usually phone jacks, you can connect a land-line phone there, but not a computer. Especially for streaming movies/online gaming etc. you will probably be happier with the wired connection. The wireless speed and reliability varies a lot depending on how many devices are connected to the closest Access Point. Gameboxes, TVs and streaming boxes are generally recognized by SafeConnect and passed right through. Computers, (MACs and PCs), will need to do the SafeConnect login and install. More information here.

SafeConnect login and install:
You will be asked to login by SafeConnect the first time you connect to the ResNet and periodically after that. This means at least every 30 days and in practical terms it means any time the SafeConnect server isn't sure who you are. Sometimes moving building to building the server will lose track of you and ask you to log in again. After you're logged in, if you have a PC or MAC, it will ask you to download and install the SafeConnect Policy Key. For Windows, the installer is called 'serviceinstaller.exe', it will create a folder in your Program Files called SafeConnect. For Macs, it's called SafeConnectMacInstaller.pkg. Once this download is complete, run the installer program. You will probably need to okay or enter the password for your computer. Give it a minute or two after it's done installing before clicking the 'Done' button. It may take a little time before the server sees your Policy Key.

If you get repeated requests to download and install the Policy Key, try uninstalling the old one first. There is a built in un-installer that will be in the SafeConnect Folder (Go to the C: drive, then Program Folder (x86), then the SafeConnect Folder. Run that as administrator. All the files in the SafeConnect folder should disappear. You should then be able to do a clean install of the Policy key and it should work now. Also make sure the date and time is correct. If it still keeps asking you to install the Policy Key, contact or come into the ResNet Office for additional help.

Antivirus:
All PCs on the ResNet are required to have an Anti-virus program installed, updated and running. The Office of Information Technology Services provides Symantec Endpoint Protection Antivirus at http://antivirus.unl.edu/unl-antivirus This is paid for from your tech fees, so keep that in mind if you've only got a trial version of your current Antivirus. There are many other perfectly fine Antivirus products that are offered for free. Among them, Windows Defender, (built into Windows8), AVG-free and Avast. Any of these will qualify.

Things that are not going to work in the Residence Halls:
Chromecast Devices will not work to stream videos or music from your tablet/laptop to your Television. Neither will AppleTVs, though the AppleTVs can be used to stream Netflix/Hulu/Etc. to your TV, they won't take wifi from you laptop. The newest models/versions of AppleTV will work if they are configured to use Bluetooth instead of wifi.

Similar to the Chromecast, the Google "Home" devices don't work here, they require broadcast/multicast networking which we have had to block within the Residence Halls for Security reasons. The Amazon "Echo" and "Dot" devices do work here, they need to be registered and connect through NUCONNECT. They may also need their MAC address passed through SafeConnect.  Call ResNet at 402-472-3535.

Nintendo wireless doesn't work in the Residence Halls. This means all the DS devices, (DS, 2DS, DSI, 3DS, etc.) will not connect to UNL-AIR, though they should connect via Bluetooth to other DS devices in range. Also the wifi connection on the Wii and WiiU consoles does not work in the Residence Halls. You can connect a Wii to the Ethernet port using an adapter. See here.

The Apple "Homepod" does not currently work here because it requires a connection to a WPA2 protected wifi network, which EDUROAM is, but there's not an easy way to configure the Homepod to work on EDUROAM. There also doesn't seem to be any way to install a network Security Certificate on the Homepod.

"Free" stuff:
There are many things in life that you pay for whether you use them or not. Among these things at the University are programs and software that we have special licenses that are available to students. These are paid for out of your Tech Fees, so while there is no additional cost to use them, they are not really free. But if you aren't aware of them, you'll never use them and get your money's worth. Here are the primary offerings for students, especially those living in the Residence Halls.
Anti-virus
Anti-virus programs are required on all Windows and Macintosh computers connecting to the ResNet. AV programs for each of these are available at http://antivirus.unl.edu/unl-antivirus
For Windows, you'll need to know if you have a 32-bit or 64 bit system, the Mac side is one size fits all.
Microsoft Office
Both Office and the Adobe Creative Cloud downloads require you to establish a Huskers email account. Once you have that set up, the instructions for getting Office are at http://its.unl.edu/emailhome/download-microsoft-office-2013-or-2016

Adobe Creative Cloud
Getting the Creative Cloud typically takes a couple of days start to finish, so don't wait until the last minute. You will have to make your Huskers Email your primary email in MyRed and remove any previous accounts you may have had with Adobe, even trial version accounts. After you've established your Huskers email account, the procedure to download the Creative Cloud is found at http://itprocurement.unl.edu/adobe-creative-cloud-full-suite 
Make sure you scroll down to the 'Students' section.

If you have any difficulty with any of these procedures, helpis available at the ResNet Office in Sandoz Residence Hall, 402-472-3535 or at the HuskerTech Help Center in the room 31, Love Library South. 402-472-3970 or at the HuskerTech Desk in the Adele Hall Learning Commons in Love Library North.