New Students

Welcome to the ResNet! This is the Residence Hall Computer Network. It includes all wireless and room wired connections in the UNL Residence Halls, plus those Greek Houses that purchase their Network Connectivity from Information Technology Services.

New this year:
Computers with unsupported Operating Systems will now be blocked from connecting to the ResNet. (XP and earlier on the Windows side and Mountain Lion '10.8' and earlier in Macs.) Upgrade assistance is available at the ResNet Office in Sandoz and the Computer Help Center in the 501 Building. More information at Supported Operating Systems.

Your first wireless connection:
Every wireless device must be registered, you can register from another device here, you will need to find the MAC address of the device you're registering. Or if you are on campus, connect wirelessly to UNL-WIRELESS-REGISTRATION and open a web browser. You should be redirected to the welcome page. Click continue at the bottom and you should be directed to the login page. Use your My.unl.edu (Blackboard) login and password. Then click on 'register a card', then use the 'Find my MAC address' button'. (You may need to be connected for a minute before the 'Find my MAC' button works right.) Once the address fills in, click 'next', double check that it's 'you' the device is being registered to, then click 'next' again. After about 1 minute, you should be able to switch to the UNL-AIR wireless network. You may need to tell your device to 'forget' UNL-WIRELESS-REGISTRATION. Once there, you'll need to complete the SafeConnect login and install for computers. (See below).

Ethernet (wired connections):
We highly recommend that anything you want to connect that is not mobile, (desktop computer, game console, streaming box or TV), be connected using the Ethernet Ports in your room. There are only a limited number of Ethernet Ports in the rooms, but you should use what's available. There are generally two ports in every bedroom, the data jacks will be grey. Non grey jacks are usually phone jacks, you can connect a land-line phone there, but not a computer. Especially for streaming movies/online gaming etc. you will probably be happier with the wired connection. The wireless speed and reliability varies a lot depending on how many devices are connected to the closest Access Point. Gameboxes, TVs and streaming boxes are generally recognized by SafeConnect and passed right through. Computers, (MACs and PCs), will need to do the SafeConnect login and install. More information here.

SafeConnect login and install:
You will be asked to login by SafeConnect the first time you connect to the ResNet and periodically after that. This means at least every 30 days and in practical terms it means any time the SafeConnect server isn't sure who you are. Sometimes moving building to building the server will lose track of you and ask you to log in again, but this is supposed to be getting better. After you're logged in, if you have a PC or MAC, it will ask you to download and install the SafeConnect Policy Key. The installer is called 'serviceinstaller.exe', it will create a folder in your Program Files called SafeConnect.

If you get repeated requests to download and install the Policy Key, try uninstalling the old one first. There is a built in un-installer that will be in the SafeConnect Folder (Go to the C: drive, then Program Folder (x86), then the SafeConnect Folder. Run that as administrator. All the files in the SafeConnect folder should disappear. You should then be able to do a clean install of the Policy key and it should work now. Also make sure the date and time is correct. If it still keeps asking you to install the Policy Key, contact or come into the ResNet Office for additional help.

Antivirus:
All PCs on the ResNet are required to have an Anti-virus program installed, updated and running. The Office of Information Technology Services provides Symantec Endpoint Protection Antivirus at http://antivirus.unl.edu/unl-antivirus This is paid for from your tech fees, so keep that in mind if you've only got a trial version of your current Antivirus. There are many other perfectly fine Antivirus products that are offered for free. Among them, Windows Defender, (built into Windows8), AVG-free and Avast. Any of these will qualify.

Things that are not going to work in the Residence Halls:
Chromecast Devices will not work to stream videos or music from your tablet/laptop to your Television. Neither will AppleTVs, though the AppleTVs can be used to stream Netflix/Hulu/Etc. to your TV, they won't take wifi from you laptop.

Nintendo wireless doesn't work in the Residence Halls. This means all the DS devices, (DS, 2DS, DSI, 3DS, etc.) will not connect to UNL-AIR, though they should connect via Bluetooth to other DS devices in range. Also the wifi connection on the Wii and WiiU consoles does not work in the Residence Halls. You can connect a Wii to the Ethernet port using an adapter. See here.

"Free" stuff:
There are many things in life that you pay for whether you use them or not. Among these things at the University are programs and software that we have special licenses that are available to students. These are paid for out of your Tech Fees, so while there is no additional cost to use them, they are not really free. But if you aren't aware of them, you'll never use them and get your money's worth. Here are the primary offerings for students, especially those living in the Residence Halls.
Anti-virus
Anti-virus programs are required on all Windows and Macintosh computers connecting to the ResNet. AV programs for each of these are available at http://antivirus.unl.edu/unl-antivirus
For Windows, you'll need to know if you have a 32-bit or 64 bit system, the Mac side is one size fits all.
Microsoft Office
Both Office and the Adobe Creative Cloud downloads require you to establish a Huskers email account. Once you have that set up, the instructions for getting Office are at http://its.unl.edu/emailhome/download-microsoft-office-2013-or-2016

Adobe Creative Cloud
Getting the Creative Cloud typically takes a couple of days start to finish, so don't wait until the last minute. After you've established your Huskers email account, the procedure to download the Creative Cloud is found at As http://itprocurement.unl.edu/adobe-creative-cloud-full-suite  


If you have any difficulty with any of these procedures, help is available at the ResNet Office in Sandoz, 402-472-3535 or at the Computer Help Center in the 501 Building, 402-472-3970 or at the HuskerTech Desk in the Adele Hall Learning Commons in Love Library North.